Star IPTV (“we”, “our”, or “us”) operates the website https://www.startiptv.ca/ (the “Service”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, request support, or purchase an IPTV subscription.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, billing details, device information, subscription details, and any messages you send through our contact or support channels.
We may also collect non-personal information automatically, such as your IP address, browser type, device type, operating system, referring pages, pages visited, and general usage data to help us improve website performance and user experience.
How We Use Your Information
We use the information we collect to:
- Provide, activate, and manage IPTV subscriptions.
- Process orders, payments, renewals, and service requests.
- Respond to customer support inquiries and technical issues.
- Improve our website, services, content, and user experience.
- Send important service updates, account notices, or support messages.
- Prevent fraud, abuse, unauthorized access, and other harmful activity.
- Comply with applicable legal, regulatory, or security obligations.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and enhance your browsing experience.
You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
Payment Information
Payments may be processed through third-party payment providers. We do not store full payment card details on our website. Payment processors may collect and process your payment information according to their own privacy policies and security standards.
How We Share Information
We do not sell or rent your personal information. We may share limited information with trusted third-party service providers who help us operate our website, process payments, provide customer support, analyze traffic, or deliver our services.
We may also disclose information if required by law, legal process, security obligations, or to protect our rights, users, and business operations.
Data Retention
We keep personal information only for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with legal or accounting obligations.
Data Security
We use reasonable administrative, technical, and security measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the right to access, correct, update, delete, or request a copy of your personal information. You may also request that we limit or stop certain uses of your data, subject to legal and service-related requirements.
To make a privacy request, please contact us using the details provided on our Contact page.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Service after changes are posted means you accept the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact page at https://www.startiptv.ca/contact.html.